Products & Services

AssuredTalk provides your business with a range of tools you can use to present a professional image, manage calls effectively, maximise profits and more.

UK Inbound Voice Services

Make contacting your business both simple and attractive by onboarding a UK-based phone number that makes you approachable, while utilising modern tools to streamline your inbound call operations.

At AssuredTalk, we offer a comprehensive inbound voice service that can transform your business phone efforts. Choose from a range of bespoke numbers (01/02/03/08) to entice new UK callers and present a feeling of familiarity and ease.

With customised call routing, ensure all calls reach your desired destination, even if they’re received outside of traditional working hours.

Take advantage of intuitive call reporting that offers insights into caller activity, call patterns, timeframes and more, so you can make data-driven decisions to push your business forward.

Value Added Services

Enhance your business phone setup with impressive technical additions you can use to monitor, strengthen and clarify business calls.

Want to inject your business phone system with the tools it needs for maximum results? AssuredTalk provides everything you need to take your call capabilities to the next level.

Call recording provides ultimate peace of mind, letting your team refer back to previous calls in the event of a dispute, an emergency or simple confusion.

Call Whisper cuts out the middle-man and tells you exactly what the call relates to before you answer, allowing you to plan your responses in good time.

Need to stay in the loop with customer calls at all times? Our Voicemail-to-email service automatically transcribes voice messages and sends them straight to your inbox.

There’s plenty more on offer, too. Speak to AssuredTalk today.

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International Voice Services

Time to go global? Give your business the international edge by investing in an overseas phone number – and plenty more unbeatable services – from AssuredTalk.

With an international business number, you can open up your business to a huge pool of overseas customers, or focus on customers from one specific part of the world – the choice is yours. With over 100 countries and 7,500 cities to choose from, there’s virtually no limit to who you can reach, and who can reach you.

With international toll-free numbers, customers calling from other countries won’t cost them a penny, further encouraging them to pick up the phone and choose you.

Through our online call management platform, you can answer calls in your home country and instantly switch to any other location without issue – all without the need to open international offices or spend excessive sums of cash.

Why Choose AssuredTalk?

With over 20 years of experience in business calling solutions, and with an ever-expanding list of products and services you can use to boost your profile and profits, AssuredTalk is always your number one choice.

Our team is comprised of phone communications experts with a plethora of roles, knowledge and qualifications under their belts. So you can rest assured you’re working with the best.

Our goal? To help businesses of all kinds take advantage of the wealth of opportunity that proper call management, call innovations and virtual phone numbers can provide.

Key Features

Here are just some of the features you can expect when partnering with AssuredTalk.

Trusted Security for IT systems & support

National, International and Toll-Free numbers

Wherever you are in the world, don’t let geography limit your reach. Choose a business phone number that matches your needs, whoever you want to connect with.

Azure Hosting offers bespoke application development

Advanced Call Analytics

Go beyond what you can see and hear – delve into caller data and analytics to make improvements and drive your business forward.

Real-time management information and analytics with Azure Hosting

Increased Call Capacity

Is your business growing at an impressive rate? Keep more callers on the line and convert as many of them as you can.

Customisable Call Plans

Whatever you’re hoping to achieve, we’ll create a call package that works precisely how you expect, so you’re never spending on services you don’t need.

What are ‘Virtual Business Phone Numbers’?

Virtual phone numbers make you appear as though you’re located in a completely different location, based on the number customers need to call to reach you.

For example, you could be based in the UK, but want to open your business up to callers from the United States. It’s simple – choose a virtual phone number that starts with the correct digits to match your location of choice, apply it to your business through AssuredTalk, and you’re good to go.

By choosing a number familiar to your audience, or one that is free to call, you’re encouraging your customers to work with your business despite being located hundreds or even thousands of miles away.

Make the Most of Your Business Calls

Despite the automated nature of modern customer service, most customers still value having someone to speak to.

With a dedicated 03 business phone line from AssuredTalk, you can:

Instant Credibility

Customers are far more likely to trust a business with a professional phone number they’re familiar with.

Ongoing, Expert Support

Should you require assistance with any of our services, a member of the team is only a call or email away.

Revenue Building

Want a pay-to-call phone number? Start earning a percentage from every call you receive.

Frequently Asked Questions

Is a virtual business phone number legal?

Absolutely. Creating a virtual phone number to give the impression you’re based in a separate country or area is 100% legal. Thousands of businesses do this to create a good first impression, encourage callers from specific locations they’re targeting, advance their clientele base and increase revenue.

If you know the location you’d like to target, you’re already in a fantastic position. Speak to the experts at AssuredTalk today to begin the process.

Which virtual numbers should we choose for our business?

That depends on what you’re hoping to achieve. For example, if you’re interested in targeting a specific location in the UK, you could onboard a new business phone number beginning with 01 or 02, to create the impression of locality. 

However, if you’d prefer to spread your reach more broadly across the country, you could adopt an 0800 number. Not only is this attractive for new customers because it’s a ‘professional phone number’ but it’s also an indicator of a toll-free number, which most people recognise.

How can advanced call analytics help?

Advanced call analytics can give you far deeper insights into the actions and potential needs of your customers that aren’t as obvious to the naked eye.

 

For instance, the amount of time they spend on the phone enquiring about a particular product or service will indicate their precise needs. This is also notable based on factors like call frequency and how they manoeuvre their way through your automated call menu.

You can also use call analytics to note where improvements in your operation could be made – are some agents spending too long on the phone without achieving results? Perhaps they need some refresher training to boost their chances of success.

We’re a big business with a lot of calls - can you help?

Of course! At AssuredTalk, we’re proud to have served businesses large and small, and everything in-between, in many different countries.

So no matter the size of your enterprise, if you want to improve your business call stature and fully harness the power of inbound calls to your advantage, we’re here for you.

Speak to a member of the AssuredTalk team to find out more.

How much do AssuredTalk products and services cost?

At AssuredTalk, we’re home to a wide range of products and services our customers can onboard to improve their business calls. We’re also proud to offer bespoke packages, ensuring that the businesses who work with us always have the tools they seek without subscribing to tools they don’t need.

Because of this, we can’t advertise boilerplate prices across the board. For a better idea of how much you can expect to spend, it’s best to speak with an AssuredTalk expert and we’d be happy to put together a plan that ticks all the boxes.

Will international customers need to pay if we’re based in another country?

No. In traditional calling, someone from another country may need to pay hefty call charges to reach your business.

But, if you’re using a virtual business number that’s taken from the country they’re based, it’ll be just like calling someone in that country – no excessive charges, no minute-by-minute fees. They’ll pay only what they’re used to paying for a standard phone call, unless you opt for chargeable numbers or toll-free numbers.

Speak to a member of our team today!

Empower your business with cutting-edge technology solutions. 

Take the next step towards success – fill out our contact form now and let our expert team tailor a solution for your unique needs.

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